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  • Mini-Chat - Sat May 28, 2016 2:59 am   
I use a swan block ice machine I would like to know what the temperature of the block should be in the freezer
barrie03 - Sat May 28, 2016 6:46 pm   
Ideal shaving temperature of 18 to 20 degrees Fahrenheit
Finditdaphne - Fri Jun 10, 2016 11:15 am   
Hello all! Can anyone recommend a brand that has high quality gluten free concentrates?
4thdmntnl1 - Mon Jun 13, 2016 2:29 am   
I found a natural cane sugar that is "raw".... first crystalization sugar. It has a blonde color to it, will this mess up my syrup color? I have not tried it yet, curious if anyone has. It’s Golden Barrel Cane Sugar....$29 for 50lbs...Thank you, this is my first post, we are a new business in PA
ShaveIce² - Sat Jun 18, 2016 9:30 pm   
@finditdaphne most concentrates are gluten free. the ones at are gluten free
ShaveIce² - Sat Jun 18, 2016 9:31 pm   
@4thmntnl1 Brown sguar makes molasses which may alter the taste and color of the concentrate. Although it smells awesome when cooked, it doesn’t necessarily work well with all flavors. It will affect certain flavors and coloring. I would use both processed cane sugar and brown sugar to play around with.
neldanail9 - Thu Jul 14, 2016 2:48 pm   
I need help..our swan and supplies will be delivered today. we bought a new chest freezer to freeze block ice but i have read more and am not sure i can get the temp right to make the ice and thining of paying the restock fee and shipping to get the ice cube machine...any ideas
ShaveIce² - Thu Jul 14, 2016 9:56 pm   
Chest freezers should be okay to freeze blocks of ice if you keep it over night, we can freeze ice blocks in just regular stand up frige/freezers. If you are looking for texture, then you can’t go wrong with the Swan. The cube is easier to use but you do sacrifice a bit on texture.
blizzy - Sat Jul 16, 2016 9:50 pm   
Can FUJIMARCA MC-709SE be used in a legit operation because of not being nsf, and if so why does matsamoto use them in Hawaii?
josephk - Tue Jul 19, 2016 3:38 am   
Hello. I’m writing from Singapore, Asia and is looking for the Swan Brand local distributor for this part of the world. It would be great if anyone can bridge me to a local distributor or please share the website for Swan Brand, Japan. Tried google but no avail. Thanks :D
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