Hi All,
We have a Swan Shave Ice machine (SI100E) and it's having a major issue lately.
When we shave the ice, as soon as you press the foot pedal, there is a 'click" sound that comes from the motor (when i saw the motor it seems when you press the foot pedal there is some mechanism that will attach and release inside the motor) that makes the noise. Also, inside the gear box, there is a SS Worm part (part no. 36 in the manual) and when it connects to the Break worm gear (Part no. 21 in the manual), there is some resistance when the foot pedal is pressed and it makes some noise.
When we use the machine for few shaves, the motor heats up a lot and then the machine stops working.
We are unable to use this machine so would really appreciate your help in fixing this issue. Please let me know if you have any questions.
Regards,
Vijay
